Our Turnkey Company and Property Management Company have committed to delivering excellent customer service on a daily basis. We constantly strive to find ways to improve and to exceed our clients’ and tenants’ expectations.
"…delivering excellent customer service is the single most important aspect of our business"
In a detailed Zillow report on tenant retention, 68% of tenants indicated that bad customer service was the #1 reason why people move out of their homes. With this knowledge, and with the objectives of renting out homes and keeping vacancy rates low, delivering excellent customer service is the single most important aspect of our business.
We understand the responsibility we have as managers of our clients’ investments, which is a responsibility we take seriously. We owe to our investors, who are mostly out of state, to provide excellent customer service on a daily basis.